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Consolidation and Diversification the Services of Citizens’ Advice Bureau in
Calarasi

The objective of this project was to consolidate, extend and diversify the
information and counseling services offered to citizens of Calarasi but also
seven villages and small cities around it.
The results we obtained included:
- Counseling for around 1.000 citizens, in
problems concerning the 9 above mentioned fields, offered by INDACO, focusing on
top-priority domains for the target group’s needs: social securities, social
care and health, civil rights and duties, public services.
- An increasing number of counseled citizens, from
approximately 400 that received information and counseling last year, to 1.000
during the 9 month of this project.
- The information process of the citizens has been
also provided in other locations in Calarasi as well.
- The community has a modern Citizens’ Advice
Bureau, with up-to-date documents and information concerning high interest
fields for the citizens, and also trained staff, ready to personally go to
neighborhood villages or cities in Calarasi.
- A visible improvement of relationships between
citizens and civil servants - 6.000 promotional brochures containing
information about the Citizen’s Counseling Bureaus
- Distribution of more than 6.000 information
brochures
- Distribution of 1.500 Informative Reports
Financed by: UE, U.E.
civil society development 2000, Calarasi
town hall, Agora association Sum: 29
924 € Duration: nov. 2003 – aug. 2004 Location: Calarasi, Ciocanesti, Dragalina, Dor Marunt, Jegalia,
Mânastirea, Sarulesti
si Stefan cel Mare
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